Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
Shipping Time
Estimated delivery times are:
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Local Deliveries: 3–7 business days
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National Deliveries: 5–10 business days
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Remote Areas: 7–15 business days
Delivery times may vary depending on location, courier service availability, and unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout based on the delivery location and order weight. Free shipping may be offered on selected products or orders above a specified value.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment's progress.
Delayed or Lost Shipments
While we strive to deliver all orders on time, delays may occur due to weather conditions, courier issues, or other factors beyond our control. If your order is significantly delayed or appears lost, please contact our support team.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damaged package and products.
Contact Us
For shipping-related questions, please contact our customer support team through our website or email.